To place an order, simply browse our Shop and click on the product image to learn more about the item. Add your favorites to your cart, then follow the checkout process. If you need assistance along the way, feel free to reach out to hello@suprendeme.shop - we're here to help! 😊

We accept various payment methods for your convenience, including credit/debit cards and express checkout with Google Pay. Our payment process is secure and user-friendly.

Once you place your order, you'll receive a confirmation email confirming it's been received. Once your order ships, you'll receive another email letting you know it's on it's way - if you have questions or would like to check the status, drop us a note at hello@sorprendeme.shop and we're happy to help!

Yes, we ship worldwide!

All orders include a return shipping label if needed. If for any reason you're unhappy with your order, email us at hello@sorprendeme.shop within 30 days of your purchase and we'll work to make it right!

All items are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Orders usually arrive within 8-14 business days after the order's been placed. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Yes, each product page includes a note about sizing. Simply click on the product page and the Fit tab, which will provide details around sizing. In many cases, the sizes correspond to a smaller size in the US market, so US customers could order a size up for a more comfortable fit.

If you need to cancel or change your order after placing it, please contact us at hello@sorprendeme.shop within 24 hours and we'll see how we can modify it.

Yes! Please email hello@sorprendeme.shop and we're happy to help! 😊